My Account Uptake Survey (Customers with Activated Accounts)

Closes 30 Nov 2017

Opened 1 Jun 2017

Results expected 11 Dec 2017

Feedback expected 21 Dec 2017


Thank you for choosing to sign up to My Account. We are keen to find out your experience of setting up and using My Account.

We would be very grateful if you could please complete the following questions. Your feedback is important to us and will inform how we can improve the service for you. 

Why We Are Consulting

To understand Customers' opinions of My Account, to inform change and make My Account easier to use. 

Please Give Us Your Views


  • All Areas


  • All residents


  • Customer Services